Our Work
We help businesses build digital products that actually move the needle. Here's what that looks like in practice.
We Built an AI Research Tool in a Month
We built Another Flock's AI research platform in just one month—from initial concept to live product. It gives teams instant synthetic user feedback on their ideas, designs, and marketing materials.
Using AI to Boost Online Impulse Buys
We worked with a global consumer goods company to tackle a big problem: people don't impulse-buy online like they do in physical stores. Together, we identified and prototyped AI solutions that suggest smart product combinations to shoppers, helping boost those spontaneous purchases.
Launching a New Energy Pricing Model
We helped Eneco launch one of the Netherlands' first major dynamic energy tariffs in September 2023. Through user research, rapid prototyping, and brand work, we created a proposition that attracted environmentally conscious customers looking for more control over their energy costs.
Growing the Heat Pump Visitor Programme
We built Nesta's 'Visit a Heat Pump' platform by talking to homeowners and installers every week to understand what they needed. The platform now connects people who want to see heat pumps in real homes with 450+ hosts, and has facilitated over 600 visits.
Redesigning Royal Navy Recruitment for Gen Z
We redesigned the Royal Navy's recruitment website through user research, prototyping, and product management. The new site saw a 93% increase in traffic, 4x more applications, and a 150% boost in how much time people spent engaging with the content.
Growing a Discount Marketplace After Acquisition
We helped transform the digital product experience for a private equity-backed discount marketplace. By introducing agile frameworks, fixing user journeys, and launching new features like a browser extension, we helped drive meaningful revenue growth.
Making Pension Documents Easier to Understand
We helped Quietroom refine their new pensions product by running stakeholder workshops and user testing sessions. The focus was on making complex pension information simpler and building trust with members through clearer communication.
Transforming esure's Digital Insurance Experience
We supported esure's digital transformation after their Bain Capital acquisition, helping them research, prototype, and launch esure Flex using agile methods. The result? Over 330,000 policies by 2023 and more than 90% of claims now started online.
Training Product Teams in User Research
We created a custom training program for Zenjob's user research and product teams, teaching them advanced techniques for finding the right participants, uncovering unmet needs, and testing features through prototyping.
Finding New Revenue Opportunities for OS Maps
We conducted in-depth research with hard-to-reach professional users, built rapid prototypes to test ideas, and created strategic roadmaps. This discovery work led to a multi-million-pound project to map underground assets across the UK.
Solving the Heat Pump Installer Shortage
A major European energy company was struggling to find enough heat pump installers to meet demand. We spent time with freelance installers to understand their challenges, then built digital tools that made it easier for them to scope jobs, manage their schedules, and work with other installers.
Building Digital Products for a New Healthcare Business
After Haleon spun off from GSK, we helped them turn their brand strategy into a digital platform that actually works. The website became a key way for them to reach their goal of connecting with 50 million people by 2025.
Teaching Teams to Do Better User Research
We trained Quietroom's team in product-led approaches and user research methods, weaving these practices into their existing communication workflows. This helped them become a more strategic partner to the pension funds they work with.
Developing New Products for Parents
We talked to hundreds of parents to shape Tommee Tippee's digital product strategy. The research and prototype designs we developed became the foundation for their push to drive 50% of sales through e-commerce by 2025.
"Nesta worked with The Product Bridge throughout 2024 to build and scale our Visit a Heat Pump service, transforming it from a proof of concept into a live, nationwide offering."
Alasdair Hiscock
Design Lead, Nesta
