From Westminster to Wireframes

From Westminster to Wireframes

Rob Pisacane

Founder & Product Director

Published Date

December 5, 2024

From Westminster to Wireframes: What Product Managers Can Learn from Government Ministers

As product managers we often look to tech giants, startups, and corporate case studies to learn how to be effective. But what if I told you that a treasure trove of PM lessons can be found in an unexpected place—the UK government?

Ministers, with their political balancing acts and policy sprints, have quite a few tricks up their sleeves that can help product managers in large, complex organizations. Let’s draw five parallels between how ministers work and what we, as product managers, can learn from them.

1. Navigating Stakeholders Like a Minister Juggling Cabinet Members

In government, ministers must answer to a range of stakeholders—Prime Ministers, Parliament, the media, and of course, the public. They must balance the competing interests of various factions while steering the ship in the right direction. The ability to manage stakeholders while keeping a clear focus on your goals is critical for product managers as well.

Practical Example for PMs:A product manager in a large organization often faces competing interests from engineering, marketing, legal, and even the CEO. Like a minister in Cabinet, your role is to synthesize these perspectives, make decisions based on what's best for the product (and the users), and communicate those decisions clearly. Just as ministers must defend policy choices in front of Parliament, PMs need to be able to defend their product decisions in sprint reviews, board meetings, or all-hands sessions.

Key lesson: Be clear about your priorities and get alignment from your stakeholders early—before they start wielding political knives.

2. Managing Resources in a World of Limited Budgets

Ministers never have the luxury of unlimited budgets, and neither do PMs. Take the Chancellor of the Exchequer, for example. Every year, the Chancellor must balance the books, managing where funds go and deciding which departments (or projects) get more love in the form of funding. Similarly, product managers often have to do more with less.

Practical Example for PMs:Imagine you're managing a new feature rollout, but halfway through, your budget gets cut. You need to prioritise. What’s essential? What can be delayed? Who needs convincing that this project is still worth continuing? Just as the Chancellor has to make hard decisions about which public services to fund, a PM has to ruthlessly prioritise features, balance tech debt, and manage the expectations of stakeholders.

Key lesson: Learn the art of tough prioritization. Not everything can be built at once, so figure out the "public services" your product absolutely needs.

3. Policy Sprints: Ministerial Quick Wins for Long-Term Gains

Ministers often go for “quick wins”—announcements of new policies or projects that deliver visible impact fast. These quick wins help build momentum and demonstrate progress to the public and their peers, even while larger, more complex reforms are being developed behind the scenes. This approach should resonate with PMs trying to deliver value quickly in agile environments.

Practical Example for PMs:In an agile world, PMs should follow the “quick wins” strategy. Can you release a valuable, incremental improvement to your product that makes a real difference to users in the next sprint? Like a minister announcing a new funding initiative, a product manager can deploy small features or UX improvements that show progress to stakeholders and users, keeping the momentum going while the bigger roadmap is still in motion.

Key lesson: Regularly deliver value to build trust and maintain engagement—don’t just wait for the "big launch" that’s 18 months away.

4. Crisis Management and Firefighting: When It All Hits the Fan

Ministers are frequently thrown into crisis situations, whether it’s a financial crash, a pandemic, or an unanticipated political scandal. They need to think on their feet, manage communications, and rally teams around an urgent cause. PMs, while not always dealing with crises of such magnitude, certainly have their own versions of firefighting.

Practical Example for PMs:Your production environment crashes during a critical time (maybe Black Friday?), or a significant bug is discovered after a release. Like a minister facing a media storm, you need to act quickly and with composure. Rally your dev team, communicate effectively with stakeholders, and put together an action plan. Ministers know that transparency during a crisis is essential. PMs should do the same—communicate what’s gone wrong, how you're fixing it, and what the path forward looks like.

Key lesson: Crisis management isn’t about avoiding problems altogether (good luck with that), but about how well you respond. Be transparent, stay calm, and have a plan.

5. The Power of Public Accountability: Reporting Back to Parliament (Or Your Team)

Ministers must constantly report on their progress, justify their decisions, and explain outcomes—whether it’s in Parliament or via media briefings. In government, public accountability is key to maintaining trust and transparency. Product managers, too, need to embrace this accountability.

Practical Example for PMs:In large organizations, it’s easy to get lost in the machinery, but holding yourself accountable for the product’s performance is essential. Regular check-ins with your team and stakeholders, reporting on metrics, and being open about challenges help keep everyone on the same page. Think of your sprint retrospectives and product demos as your equivalent of “reporting back to Parliament.” Just like ministers use data and evidence to back up their policies, you should use data to back up your product decisions.

Key lesson: Don’t just hide behind your backlog or roadmap—share your progress, back up your decisions with data, and own the results.

Closing Thoughts

Just like government ministers navigating the UK political system, product managers are often at the intersection of conflicting priorities, limited resources, and a need to deliver results fast. Whether it’s stakeholder management, crisis handling, or delivering quick wins, there's a lot we can learn from the political playbook. So, the next time you’re struggling to make a tough decision, think like a Chancellor, rally the team like a minister, and remember—you’re not just shipping features, you’re driving policy for your product's future.

And maybe, just maybe, a future as a minister could be your next pivot.